Mile Two

Project Descriptions
 

Automated Email Marketing Service (AFRL)

Web Application | (~3 months) | UX  Research +Design

• Think: mailchimp.com

• An internal automated email marketing platform to streamline outreach and engagement. Our team designed and delivered a lightweight service enabling campaign creation, scheduling, audience segmentation, and analytics, while ensuring consistent messaging and reducing manual effort for communications teams.
   

Proposal Evaluation and Life Cycle Management (SBIR & STTR office)

Web Application | (~2 years) | UX  Research +Design

• Think: slightly like submittable.com + (tailored to the unique rules, criteria, and scale of government small-business funding.)

• A custom internal platform to manage SBIR/STTR proposals, combining structured submission, collaborative reviewer evaluation, and program oversight. The project began with mapping the full proposal lifecycle to identify cognitive bottlenecks and regulatory friction points, then delivering decision-support tools that helped evaluators navigate high-volume solicitations efficiently while minimizing automation bias and fatigue.

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Web Portal + Innovation Interest Community Forum (AFWERX)

Web Application | (~1.5 years) | Lead UX  Research +Design

• Think: grants.gov ( multi-faceted web portal) + discourse.org (community/forum)

• A web portal to organize a hierarchy of AFWERX offerings and  enable interest based community engagement, providing tools for collaboration, discussion, and opportunity discovery. The platform supports structured workflows for topic submission, networking, and knowledge discovery while fostering secure communication based on robust community permissions/roles.

 

Intake, Triage, & Decision Platform for organizational initiatives  (AFWERX)

Web Application | (~4months) | Lead UX  Research +Design

• Think: servicenow.com/innovation-management

• An internal platform for AFWERX to intake, evaluate, and route ideas/requests into proper buckets for recurring leadership selection. Started with domain analysis and workflow mapping to identify intake friction and decision load, then delivered features enabling structured submissions and shared visibility as initiatives moved through the funnel—improving coordination with decision load.
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Tracking, Assessing, & Planning Improvements for Organizational Digital Maturity (DTO)

Web Application | (~1 year) | Lead UX  Research +Design

• Think: pointerpro.com + (more extensive long term analysis and dashboarding)

• A digital maturity platform enabling structured tracking, assessment, and improvement planning of digital capabilities. The tool operationalizes a comprehensive maturity assessment framework based on an industry‑informed set of digital capabilities and metrics, helping organizations baseline current digital states, set target objectives, and identify prioritized improvement actions. Built to support iterative assessment cycles and strategic planning, the platform provides a rigorous way to quantify/visualize performance across data maturity domains over time. 
   

Acquisition AI Mission Platform- (AFWERX | SBIR/STTR)

Web Applications | (~6 months) | Lead UX  Research +Design

• Think: linkedin.com/recruiter

• AI-assisted mission platform supporting proposal evaluation assignments and award management within SBIR/STTR programs. The system used language-based matching to recommend evaluators for submitted proposals and to organize awarded proposals into domain-based cohorts. A key focus was explainable decision design—surfacing AI reasoning, confidence signals, and context—to build user trust while enabling human-in-the-loop review, manual overrides, and anomaly checks for high-impact decisions.